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Privacy Policy, Terms & Conditions

1. Who We Are 

Tavernaki is a Greek restaurant located at Rijksweg 611, 3630 Maasmechelen, Belgium. We are the data controller responsible for your personal information collected through this website. 

For privacy-related questions, data access requests, or requests to have your data removed, contact us at: 

tavernakibe@gmail.com 

2. What Information We Collect 

We may collect the following personal data: 

  • Reservation & order data: Name, phone number, email address, party size, and any special requests you provide when booking or ordering online. 

  • Newsletter data: Email address, when you choose to subscribe. 

  • Contact form data: Name, email address, and the message you submit. 

  • Technical data: IP address, browser type, device information, and pages visited — collected automatically through cookies and analytics tools. 

 

3. Why We Collect It & Our Legal Basis 

The table below sets out the purposes for which we process your personal data and the legal basis for each. 

 

Purpose 

Legal Basis 

Processing reservations and orders 

Performance of a contract 

Sending the newsletter 

Your explicit consent 

Responding to contact form enquiries 

Legitimate interest 

Improving website performance (analytics) 

Legitimate interest 

Sending promotional communications 

Your explicit consent 

 

4. How Long We Keep Your Data 

  • Reservation and order records: 2 years from the date of your visit. 

  • Newsletter subscriptions: Until you unsubscribe. 

  • Contact form data: 12 months from the date of submission. 

  • Technical / analytics data: 13 months, in line with standard analytics retention periods. 

 

5. Who We Share Your Data With 

We do not sell or rent your personal data. We share it only with the following categories of trusted service providers who assist in operating our business: 

  • Website platform provider (Wix.com) 

  • Online reservation and ordering system provider 

  • Email marketing platform 

 

All providers are contractually bound to handle your data securely and only for the purposes we specify. 

 

6. Your Rights 

Under GDPR, you have the right to: 

  • Access the personal data we hold about you. 

  • Correct inaccurate data. 

  • Delete your data (“right to be forgotten”). 

  • Restrict how we process your data. 

  • Receive your data in a portable format. 

  • Object to processing based on legitimate interest. 

  • Withdraw consent at any time, without affecting the lawfulness of prior processing. 

 

To exercise any of these rights, email us at: 

tavernakibe@gmail.com 

We will respond within 30 days. 

 

7. Cookies 

Our website uses cookies. A cookie consent banner is displayed on your first visit, giving you control over which categories of cookies are placed on your device. Cookies fall into two categories: 

  • Essential cookies: Required for the website to function. These are placed automatically and do not require consent. 

  • Non-essential cookies: Used for analytics and personalisation. These are only activated after you give your consent via the banner. 

 

You can withdraw or change your cookie preferences at any time by clearing your browser cookies or adjusting your browser settings. 

 

8. Data Security 

We apply industry-standard security measures to protect your data from unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security. 

 

9. Right to Complain 

If you believe we have handled your data incorrectly, you may first contact us directly at tavernakibe@gmail.com. If the matter is not resolved to your satisfaction, you have the right to lodge a formal complaint with the Belgian Data Protection Authority (GBA/APD): 

www.gegevensbeschermingsautoriteit.be 

 

10. Policy Updates 

We may update this policy periodically. The date at the top of this page will always reflect the most recent version. We encourage you to review it occasionally. 

 

TERMS & CONDITIONS 

 

1. Acceptance 

By using this website, you agree to these Terms & Conditions. If you do not agree, please do not use the site. 

 

2. Intellectual Property 

All content on this website — including images, text, logos, and designs — is owned by Tavernaki and protected by Belgian and EU intellectual property law. Use of any content without explicit written permission is prohibited. 

 

3. Reservations & Orders 

  • All reservations and online orders are subject to availability and confirmation. 

  • Prices displayed on the website may be subject to change. The price confirmed at the time of your order or booking is the applicable price. 

  • Tavernaki reserves the right to cancel or modify reservations in exceptional circumstances, with notification provided where possible. 

 

4. Limitation of Liability 

Tavernaki is not liable for any direct, indirect, or consequential damages arising from the use of, or inability to use, this website or its content. We make every effort to keep information accurate and up to date, but we do not guarantee the completeness or accuracy of all content. 

 

5. External Links 

This website may contain links to third-party websites. Tavernaki is not responsible for the content or privacy practices of those sites. 

 

6. Governing Law 

These Terms & Conditions are governed by Belgian law. Any disputes will be subject to the exclusive jurisdiction of the courts of Belgium. 

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